Olay Reviews

Based on 9 customer reviews and online research, olay.com has a consumer rating of 2.1 out of 5 stars, indicating that most customers are not satisfied with Olay.

2.1 / 5.0

9 Reviews

5 Stars(1)

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4 Stars(1)

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3 Stars(1)

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2 Stars(1)

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1 Star(5)

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How would you rate Olay?

Customer Reviews (9)

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Harper Morgan
Posted on 06/13/2021
Is this site, olay.com even legitimate? Worst.

I wanted to try the roughly $16 skin brightening cream. I ordered it and anticipated it to be received within 7 days. Never came. Tracking number states it is in Maryland since May 29th, meanwhile it was in Kearny, NJ for 3 days, 20 minutes from my house. I was lucky that customer service responded. Stated my package appears to have been lost in transit, but have refunded me $89. WHAT THE? I wrote back, this must be some sort of scam. Shame on them. Don't know how they stay in business.

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Gladys Patterson
Posted on 02/02/2021
Missing package poor Customer Service

Placed an order on the 14th of January. Shipped on the 18th with USPS and still haven't received it. No shipping updates from USPS since Jan 27th. No update or response from USPS so I eached out to Olay 2 days ago and all they said was it was in transit and scheduled to be delivered. No delivery date estimate. No additional help or follow up, just call if it doesn't come. It shipped 16 days ago. I live in PA, not a desert Island. At what point is it long enough to be be considered lost or undelivered. Should've never ordered direct. Should've went with a middle man like Amazon for reliable timely delivery. Thanks for nothing, Olay.

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Leona Tucker
Posted on 01/13/2021
Fresh Outlast Birchwater& Lavender

I just purchased new body wash. I had to go to my Dr's office because I broke out in a rash all over my body from using this product. Only Fresh Water & Lavender. I would like to talk to someone. Janis Carter *******514

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Steven Hawkins
Posted on 01/05/2021
Bad bottles

I've been a long time user of Olay face cream, lately the pumper has quite and I've had to buy another bottle, I called and they said without the box it comes in, that has the UPC code they can't help me. Who keeps a box? I'm not very happy with this company right now and if they can't help me, I'll find a different company and product. Seriously, who keeps the box a product comes in?!

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Riley Mccoy
Posted on 11/27/2020
Bad product

I have been an Olay user for more than 10 years. I purchased a package of Olay Age Defying Vitamin E as I always have. Something is wrong with this package. It has dried out my skin like no other has. It has also gave me a vaginal infection. I have never experienced anything like this before using Olay.

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Dennis Terry
Posted on 09/29/2020
Best Brand with Best Products

I used Olay Luminous Brightening and Preserving Lotion SPF 30 and I have to say it provides large spectrum protection, it has a strong combination of anti-aging ingredients, including niacinamide. The only downside is the scent because it presents a small risk of scratching the skin.

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Hannah Pearson
Posted on 09/23/2020
I been using Oil of Olay since year…

I been using Oil of Olay since year 2000 and in recent Facebook "drop your age challenge" i posted my recent picture and everybody from my previous work 13 years ago was amazed that i exactly looked the same. Thanks to the magic of Olay products????it really works...

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Grace Green
Posted on 09/14/2020
Olay Clay Stick Pore Detox Mask

I use Olay's Clay Stick Pore Detox Mask. Its solid formula makes it easy to apply on targeted skin. Removes excess oil from skin. It has 4 different options but personally i prefer charcoal mask.

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Keith Moreno
Posted on 09/02/2020
Worst Company

Do not order from Olay. I accidently ordered 3 orders in june, emailed them and got no reply. When the products came, I kept 2 and sent 1 back for refund, because i had a feeling it would be a struggle. Boy, was i right. It is so hard to reach out to a representative, if you chat with one online, they don't really solve your problem, or take too long to solve it via email. If you contact them through twitter, they dont reply for days. Its August, and I have not received my refund for 1/3 out of the orders. I'm currently fighting for my sanity on trying to get my money back. Worst Company to buy from. Safe yourselves the mental breakdowns.

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